Privacy Policy

Introduction

Welcome to https://custom-graphics-collision-repair.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in alignment with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California Consumer Privacy Act (CCPA/CPRA), USA
Colorado Privacy Act (CPA)
Utah Consumer Sales and Service Act (UCPA)
Connecticut Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, including but not limited to: https://custom-graphics-collision-repair.collision-talk.com, its applications, services, and products. Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

Utilizing our applications and services as an authorized user.
Visiting our websites linked to this policy.
Subscribing or unsubscribing from our newsletters, emails, phone calls, or SMS communications.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

Account Information: Details related to your account creation and login, such as usernames, passwords, and contact preferences.
Payment Information: Data necessary for processing payments, including cardholder names, card numbers, expiration dates, and security codes.
Financial Information: Transaction records, billing addresses, and other financial data required for service provision.
Purchase Information: Items purchased, quantities, prices, and delivery details associated with your orders.
Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses to enhance user experience.
Location Data: Geographic positioning information provided by your browser or mobile device when interacting with our services.
Feedback: Comments, suggestions, and reviews you share with us regarding our products and services.
Social Media Information: Data from social media platforms when you interact with our content or participate in contests/promotions on these platforms.
Product Information: Details about the products you browse, purchase, or return, including product codes and quantities.

We collect this data through multiple channels: user input forms, website interactions, browser settings, third-party integrations, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from trusted third parties who assist us in providing services, always adhering to their privacy policies.

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: These ensure basic functions of our website, such as enabling secure login or remembering your language preferences.
Preference: Cookies store user settings and customization choices for a personalized experience.
Analytics: Used to collect aggregated data about site usage, helping us improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The retention period of your personal data depends on the purpose for which it was collected and in compliance with legal requirements:

We retain data as long as necessary for the fulfillment of the purposes specified at the time of collection, or as required by law.
Once the retention period expires or when the purposes cease to apply, we delete or anonymize your personal data securely.

Security Measures

We prioritize the protection of your personal data through robust security measures:

Implementing encryption for secure communication and data storage.
Engaging secure third-party processing partners who adhere to strict privacy standards.
Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected such data, please contact us at the address provided below, and we will take prompt action to ensure its deletion.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

Access: The right to request access to and receive a copy of your personal data held by us.
Rectification: The ability to correct inaccurate or incomplete data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
Restriction: Limiting the use or processing of your data for specific purposes.
Portability: Obtaining a portable copy of your data in a commonly used and machine-readable format.
Objection: Objecting to the processing of your data based on legitimate interests, direct marketing, or consent withdrawal.
Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights or file complaints/appeals, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us:

Email: [email protected]
Mail: [Mailing Address] (Please note that this is not a secure method for sensitive data sharing)

We value your trust in our company and are committed to maintaining the highest standards of privacy protection.